Shipping & Returns

Shipping Policy

THANK YOU FOR VISITING AND SHOPPING AT KINGSHE. FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR SHIPPING POLICY.


DOMESTIC SHIPPING POLICY
SHIPMENT PROCESSING TIME
ALL ORDERS ARE PROCESSED WITHIN 2-5 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON HOLIDAYS. IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS. PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY. IF THERE WILL BE A SIGNIFICANT DELAY IN SHIPMENT OF YOUR ORDER, WE WILL CONTACT YOU VIA EMAIL.

SHIPPING RATES & DELIVERY ESTIMATES
STANDARD: 3-5 BUSINESS DAYS $4.00
TWO DAYS: 2 BUSINESS DAYS $6.65

OVERNIGHT: $19.95
* OVERNIGHT DELIVERY IS ONLY AVAILABLE FOR ORDERS WITH DELIVERY ADDRESSES WITHIN THE CONTINENTAL UNITED STATES. DELIVERY DELAYS CAN OCCASIONALLY OCCUR.

SHIPMENT CONFIRMATION & ORDER TRACKING

YOU WILL RECEIVE A SHIPMENT CONFIRMATION EMAIL ONCE YOUR ORDER HAS SHIPPED CONTAINING YOUR TRACKING NUMBER(S). THE TRACKING NUMBER WILL BE ACTIVE WITHIN 24 HOURS.

DAMAGES

KINGSHE IS NOT LIABLE FOR ANY PRODUCTS DAMAGED OR LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE SHIPMENT CARRIER TO FILE A CLAIM. PLEASE SAVE ALL PACKAGING MATERIALS AND DAMAGED GOODS BEFORE FILING A CLAIM.

 

INTERNATIONAL SHIPPING POLICY

INTERNATIONAL SHIPPING RATES VARY BASED ON PACKAGE WEIGHT AND DISTANCE. PLEASE ALLOW 4-6 BUSINESS DAY FOR PROCESSING AND 5-15 DAYS FOR DELIVERY, DEPENDING ON YOUR LOCATION. CUSTOMS & IMPORT FEES MAY APPLY TO SOME INTERNATIONAL ORDERS. THESE FEES FLUCTUATE BY COUNTRY AND BY ORDER VALUE, AND WE HAVE NO INFLUENCE OR CONTROL OVER THEM. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS AND / OR IMPORT FEES. BY LAW, WE CANNOT LOWER THE INVOICE VALUE OR SEND THE ORDER AS A GIFT.

Return & Exchange Policy

THANKS FOR SHOPPING AT KINGSHE.  WE WANT YOU TO LOVE YOUR ITEM. IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE'RE HERE TO HELP, YOU MAY RETURN THE ITEM WITHIN 3 DAYS.  CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COST. WE DO NOT GIVE REFUNDS OR CREDITS. ALL SALES ARE FINAL. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT. ITEM MUST BE IN ITS' ORIGINAL PACKAGING AND IN PERFECT, UNUSED CONDITION. SORRY, SHIPPING COSTS WILL NOT BE REFUNDED. WE RESERVE THE RIGHT NOT TO ACCEPT AN EXCHANGE FOR ANY REASON.

PLEASE EMAIL KINGSHEX@KINGSHEX.COM FOR ANY OTHER QUESTIONS OR CONCERNS. A REPRESENTATIVE WILL RESPOND WITHIN 24-36 HOURS.


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